THE YUKON GOVERNMENT IMPOSES A 911 EMERGENCY ADDRESS ON MY TITLE BUT REFUSES TO MAINTAIN THE HYW FOR EMERGENCY SERVICES TO GET THERE BUT IS CONSIDERING FUNDING A BRAND NEW EMERGENCY STATION FOR WHISTLE BEND BECAUSE THEY CAN'T WAIT 10 MINUTES FOR EMERGENCY SERVICES TO COME IN FROM WHITEHORSE

To: "Tracy.Allen" <tracy.allen@yukon.ca>

Norm Boisvert April 10, 2026

Deputy Minister Tracy Allen Government of Yukon

Re: Urgent Request for Immediate Action — Safety, Emergency Access, and South Canol Road Service

Dear Deputy Minister,

I write on behalf of residents of Canol Road to express serious and urgent concerns regarding public safety, emergency access, and recent changes to South Canol road services.

Your office has repeatedly prioritized cost considerations over resident safety and has failed to acknowledge the real and foreseeable risks created by inaction. For an extended period we have received only procedural delays and shifting interpretations of the facts that appear designed to justify continued inaction. This pattern of denial and delay is unacceptable.

Specifically:

• Emergency access and location identification: The government’s decision to place a legal, registered address on our title without ensuring reliable access for emergency responders raises grave safety concerns. There is no clear plan for how 9‑1‑1 services will locate or reach residents at this address. Yukon’s implementation of NG9‑1‑1 (as defined by ESRI and federal guidance) must be followed to ensure timely emergency response; current arrangements appear inconsistent with that mandate.

• South Canol road service and fees: The Department of Highways has historically opened and maintained South Canol Road. The recent decision to limit that service based on funding, coupled with a proposal to charge a one‑time fee of $25,000 to open the road, is inequitable and raises legal and policy questions. Residents should not be required to pay for restoration of a public service that was previously provided without charge, nor to fund access that benefits the broader public and territorial park users.

We remain willing to negotiate in good faith to reach a prompt, durable resolution. However, given the government’s continued refusal to address these issues adequately, residents reserve the right to seek judicial relief to protect safety and legal rights.

Requested actions (please respond in writing within 14 days):

1. Confirmation that the Department will implement measures ensuring NG9‑1‑1 compliance and reliable emergency response to 2678 Canol Road, including details of how responders will locate and access the property.

2. A formal explanation of the legal and policy basis for limiting South Canol Road maintenance and for imposing a $25,000 fee, including any applicable statutes, policies, and cost estimates.

3. A proposal for an immediate interim plan to restore reliable road access and emergency services while longer‑term arrangements are negotiated.

If I do not receive a satisfactory response within 14 days, we will proceed with all available legal remedies to protect residents’ safety and access rights.

Regards,

Norm Boisvert